FAQ

Is shipping really free worldwide?

Yes. The price you see in the shop is the final price — VAT and shipping included, whether you're in London, Zurich or New York.

How fast is delivery?

We dispatch within 24 hours from our Swiss warehouse. UK 3–7 working days, EU 3–7 working days, worldwide 7–14 working days — always with tracking.

What's in the Ritual Bundle?

Butta Drop Hydrating Body Milk plus the Sculpt Ritual Gua-Sha & Massage Set, with our 5-minute ritual guide — £49.90 instead of £89.80.

Can I add the massage set separately?

Yes — when you order the Body Milk, you get the set for £39 instead of £59.90.

Which skin types is the Body Milk suitable for?

Dry to normal skin, including sensitive. Dermatologically tested, no parabens or silicones. Unsure? Write to us — we answer personally within 24 hours.

Can I return products?

Unopened, sealed products within 14 days. Opened cosmetics can't be returned for hygiene reasons — but if anything is faulty, we always replace it free of charge.

What happens to my data?

Nothing except your order. We never sell your data or pass it on. Based and stored in Switzerland.

How do I pay?

Visa, Mastercard, Apple Pay or Klarna — all encrypted through certified payment providers.